Privacy Policy
Your privacy matters to us. This policy explains how Sharpdataflowhub collects, uses, and protects your personal information when you use our financial modeling education services.
Last updated: March 15, 2025
Information We Collect
When you interact with our financial modeling education platform, we collect various types of information to provide you with personalized learning experiences and improve our services. This collection happens through different channels and serves specific purposes related to your educational journey.
Personal Information
We collect personal information that you voluntarily provide when registering for our programs, creating an account, or contacting us for support. This includes your name, email address, phone number, educational background, and professional experience level.
Contact Details
Name, email, phone number, and mailing address for course enrollment and communication purposes.
Educational Profile
Your academic background, work experience, and skill level to customize learning paths and course recommendations.
Technical Data
Device information, IP address, browser type, and usage patterns to optimize platform performance and security.
Learning Analytics
Course progress, quiz scores, time spent on modules, and interaction patterns to improve educational content.
We also automatically collect certain information through cookies and similar technologies when you visit our website or use our learning platform. This technical information helps us understand how you interact with our content and identify areas for improvement.
How We Use Your Information
Your information serves multiple purposes within our educational ecosystem. We use it to deliver personalized learning experiences, communicate important updates about your courses, and continuously improve our educational offerings based on student feedback and usage patterns.
- Provide access to financial modeling courses and educational materials tailored to your experience level
- Send course updates, schedule changes, and important announcements related to your enrolled programs
- Track your learning progress and provide personalized recommendations for skill development
- Process payments for course enrollments and issue certificates upon successful completion
- Respond to your inquiries, technical support requests, and feedback about our services
- Analyze usage patterns to improve course content, platform functionality, and overall user experience
- Ensure platform security and prevent unauthorized access or fraudulent activities
- Comply with legal obligations and regulatory requirements specific to educational services in Taiwan
Marketing Communications
We may send you information about new courses, educational resources, and industry insights that align with your interests. You can opt out of marketing communications at any time while still receiving essential course-related updates.
Data Sharing and Third Parties
We maintain strict control over your personal information and only share it with trusted partners who help us deliver our educational services. Any data sharing is governed by contractual agreements that require the same level of data protection we maintain.
Service Providers
We work with carefully selected third-party services to support our operations:
- Cloud hosting providers for secure data storage and platform infrastructure
- Payment processors to handle course enrollment fees and subscription payments
- Email service providers for course communications and educational newsletters
- Analytics tools to understand learning patterns and improve course effectiveness
- Customer support platforms to provide timely assistance with technical issues
We never sell, rent, or trade your personal information to third parties for their marketing purposes. All service providers are bound by strict confidentiality agreements and are required to implement appropriate security measures to protect your data.
Legal Requirements
We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We will notify you of such disclosures unless prohibited by law or when urgent action is required to protect safety or security.
Your Rights and Choices
Under Taiwan's Personal Data Protection Act and our commitment to privacy, you have several rights regarding your personal information. We've made it easy to exercise these rights through your account dashboard or by contacting our privacy team.
Access Your Data
Request a copy of all personal information we hold about you, including your learning progress and account details.
Update Information
Correct or update your personal details, contact information, and educational preferences at any time.
Delete Your Account
Request deletion of your account and associated data, subject to legal retention requirements.
Data Portability
Export your learning data and course progress in a structured, commonly used format.
Restrict Processing
Limit how we process your information while maintaining essential course functionality.
Object to Processing
Opt out of certain data processing activities, including marketing communications and non-essential analytics.
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your information from unauthorized access.
Data Security and Retention
Protecting your information is fundamental to our operations. We implement comprehensive security measures that meet industry standards and comply with Taiwan's data protection regulations. Our security framework includes both technical safeguards and organizational policies.
Security Measures
- End-to-end encryption for data transmission and storage using industry-standard protocols
- Multi-factor authentication for staff access to systems containing personal information
- Regular security audits and penetration testing to identify and address vulnerabilities
- Secure data centers with physical access controls and environmental monitoring
- Employee training on data protection best practices and confidentiality requirements
- Incident response procedures to quickly address any security breaches
Data Retention
We retain your information for as long as necessary to provide educational services and meet legal obligations. Course progress data is kept for seven years to support transcript requests and continuing education requirements. Marketing preferences and communication logs are retained for three years unless you opt out earlier.
When data is no longer needed, we securely delete it using certified data destruction methods. Backup systems are purged according to the same retention schedules to ensure complete removal of expired information.
International Data Transfers
While our primary operations are based in Taiwan, we may transfer your data to other countries where our service providers operate. These transfers are governed by strict contractual protections and adequacy determinations to ensure your information receives equivalent protection.
Transfer Safeguards
When transferring data internationally, we use approved mechanisms such as standard contractual clauses, adequacy decisions, and binding corporate rules. All international transfers are documented and subject to regular compliance reviews.
You have the right to request information about international transfers involving your data and may object to transfers that don't meet adequate protection standards.
Cookies and Tracking
Our website and learning platform use cookies and similar technologies to enhance your experience and provide personalized content. These small data files help us remember your preferences, track learning progress, and optimize platform performance.
Types of Cookies We Use
- Essential cookies that enable basic website functionality and secure access to your account
- Performance cookies that help us understand how you use our platform and identify technical issues
- Functional cookies that remember your preferences and personalize your learning experience
- Analytics cookies that provide insights into course effectiveness and student engagement
You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may limit platform functionality but won't prevent access to essential educational content.
Updates to This Policy
We regularly review and update this privacy policy to reflect changes in our services, legal requirements, and privacy best practices. When significant changes are made, we'll notify enrolled students via email and post the updated policy on our website.
The date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Notification of Changes
For material changes that affect how we collect, use, or share your information, we'll provide at least 30 days' advance notice and may require explicit consent for new processing activities.
Privacy Contact Information
If you have questions about this privacy policy, need to exercise your data rights, or want to report privacy concerns, please contact us using the information below. Our privacy team is committed to addressing your inquiries promptly and thoroughly.
Dali District, Taichung City
Taiwan 412